Difference Between Arbitration, Conciliation And Mediation

Dispute resolution through litigation in India can be a lengthy and costly process. Traditionally, the courts have served as the primary method of resolving disputes. However, in recent years, Arbitration, Conciliation, and Mediation have gained prominence as effective alternatives. These Alternative Dispute Resolution (ADR) methods offer faster, more economical solutions compared to traditional litigation, easing the burden on the courts. Understanding the difference between Arbitration, Conciliation, and Mediation is crucial for selecting the most appropriate method based on the specific nature of the dispute.

Arbitration

It is defined as a private process to which parties agree to have their disputes resolved by one or more impartial third parties known as arbitrators. The award of arbitrators given is the force of law that is binding and can be enforced like a decree passed by a Court. Arbitration in India is governed by the Arbitration and Conciliation Act, 1996 (hereinafter referred to as “the Act”). The Act has provided the comprehensive legal mechanism for carrying out arbitral proceedings.

Key Features Of Arbitration

• Consent of the Parties: Arbitration is a consensual mode of dispute resolution. Parties must have clearly agreed on sending the dispute for Arbitration in a written agreement.
• Neutrality: Presiding arbitrators are impartial and independent. They are selected by the parties or appointed by a designated institution.
• Bindingness of the Arbitral Award: The award given by the arbitrators is final and binding on the parties. It can be enforced as a decree of a court.
• Confidentiality: Arbitration proceedings are confidential, thus keeping the parties' identities private.
• Flexibility: Arbitration is always characterised by flexibility in both procedural and timing. Parties can determine the kind of rules to be followed during the Arbitration proceeding.
• Cost Effective: Resolving a dispute through Arbitration is cost effective in nature.

Nature of dispute where Arbitration is used: The usage of Arbitration is highly prevalent in commercial disputes, essentially in sectors of construction, banking, real estate, and international trade.

People Also Read: Future of Arbitration

Conciliation

Conciliation is a process which is voluntary in nature, where the conciliating efforts of an impartial third party helps both parties reach a mutually acceptable settlement. In India, Conciliation is regulated as per the provisions of the Arbitration and Conciliation Act, 1996. Unlike Arbitration, the conciliator enjoys no powers to enforce his order on the parties. The result of Conciliation depends on the readiness of the parties involved to agree on a solution. If both parties accept the settlement reached by Conciliation, then the finding will be binding on the parties.

Key Features Of Conciliation

• Voluntariness: Conciliation is strictly voluntariness. The parties must be willing to take part and agree to resolve the dispute through Conciliation.
• Neutrality: The conciliator serves as an impartial facilitator to help the parties find a common ground to settle their differences.
• Non-binding: A settlement by Conciliation is not legally binding. The parties are always free to accept or reject the settlement.
• Confidentiality: The Conciliation process is essentially confidential, ensuring that privacy of the parties involved is maintained.
• Flexibility: The Conciliation process is flexible in the terms of procedure to be followed and the timeframe within which the dispute should be resolved. Both parties are free to follow their tailored procedure in a form that best suits their respective situations.

Nature of dispute where Conciliation is used: Conciliation is applied in family disputes, labour disputes, consumer disputes, and some commercial disputes. It aids in maintaining a cordial relationship between the parties post resolution of the conflict.

Mediation

In Mediation, an independent third party known as a mediator presents the dispute between two parties and facilitates them towards a mutually acceptable settlement through a formal Mediation process. The role of the mediator is that of a facilitator who brings parties to a resolution. Mediation often is used in conjunction with other dispute resolution techniques. Mediation in India is regulated by the Mediation Act, 2023.

Essential Attributes Of Mediation

• Voluntary: Mediation is a voluntary process. One must be willing to participate, co-operate and even negotiate.
• Neutrality: The mediator acts as a neutral facilitator guiding the parties toward common ground.
• Non-binding: Mediation outcome is not legally binding. It leaves the parties to accept or reject the settlement.
• Confidentiality: A general principle of Mediation is that its proceedings are confidential so that the parties may preserve their privacy.
• Flexibility: A more flexible system in terms of procedure and timeframe applies to Mediation, allowing parties to tailor the process to their needs.

Nature of dispute where Mediation is used: Mediation is mostly used in family disputes, marital disputes, community disputes, and sometimes in commercial conflicts wherein there is a need to hold or maintain relationships.

Key Differences between Arbitration, Conciliation And Mediation

Arbitration, Conciliation and Mediation have certain key differences among them. These are as follows:

Selecting The Best Alternative Dispute Resolution Method

Arbitration, Conciliation, or Mediation might become appropriate in certain situations. However, the determination of which one would work best depends on a number of factors. They include:

• Nature of the Dispute: The basis of what type of case it is, how sensitive it is, and the technicality involved in determining the method to be applied.
• Relationship between the parties: The relationship between the parties may determine which mode is to be used depending on whether both parties wish to preserve a good relation following resolution of the dispute.
• Time and cost constraints: The time and the cost required by each process also need to be taken into consideration.
• Availability and qualification of the third party: It is about the availability and qualifications of the third party, either the arbitrators, conciliators or the mediators, in this case. The process will determine your selection of an alternative dispute resolution method to solve a dispute based on availability and qualifications.

Conclusion

In India, Arbitration, Conciliation, and Mediation provide valuable alternatives to traditional court proceedings, each offering distinct advantages and limitations. Arbitration is ideal for formal, binding resolutions, while Conciliation and Mediation are more suited for amicable solutions where preserving the relationship between parties is not a priority. The choice of dispute resolution method depends on the nature of the conflict, the relationship between the parties, and the desired outcome. As the difference between Arbitration, Conciliation, and Mediation becomes more widely understood, these Alternative Dispute Resolution (ADR) mechanisms are gaining popularity for their ability to reduce court burdens, save time, ensure confidentiality, and offer flexible, cost-effective solutions.